If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. Never again. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) When I got on the plane, there was somebody in my seat. An advance seat reservation only applies per flight segment. Thanks Lufthansa. Posted by Darcy. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. The amendment fee entitles the passenger to change their seat to any seat that is still available. The Senator Lounges are ok but often crowded. I am tall and not thin so a center seat really isn't fun. We are using cookies to give you the best experience on our website. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. At 25/$35, Lufthansa's prices are outrageous on a short-hop across Europe and can only be argued for a long-haul service. So, in sfo I hoped to choose at the airport. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. Service and perks were mediocre at best. Seat . Others too. With an Economy Class booking, you can reserve your preferred seat online up to four (4) days before departure. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. I have just noticed heightened scrutiny since the beginning of the year. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. #flyingwhilejewish. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. They are clueless at Lufthansa about this. Lufthansa's Economy Light fares don't include seat assignments in advance. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? The gap between Lufthansa and Ryanair has just narrowed even further. I think you're jumping the gun here when assuming the worst. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. You make changes to your journey and thus alter your route. Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. Now I make sure to note the relevant page when they make the I can't find your stamp claim. Lufthansa was a problem. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. This upgrade is not valid on flights operated by other airlines. It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. dont follow the news when it comes to LH and Jews. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. 6 years ago. How to contact Lufthansa Airlines customer service. But for now I have left that behind and am enjoying my trip. You will be allocated a seat automatically when checking in. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. To request the refund, you must call the Service Centre. This topic has been closed to new posts due to inactivity. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. Lufthansa Gets Punitive With Economy Light Seat Assignments. I find them a pain, yet a necessary evil at times. No so fast! It is usually labeled "Airline Reference Code" or something like that. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. and when leaving Germany they demand to see your entry stamp into the EU.. IF you booked on the Lufthansa web site then you need to call Lufthansa to get the PNRs for the other (ta && ta.queueForLoad ? Yes, Lufthansa Express Rail includes an advance seat reservation. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. However, an upgrade is unfortunately not possible for technical or legal reasons in the following cases: Tickets that have not yet been issued; Tickets that are part of a group booking; Tickets whose booking includes a child under 2 I had to check in, pick seats, and make amendments on two of the airlines with no problem. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. The woman I called at Lufthansa, since I was given the record locator for my flight on Lufthansa by the Untied flight, never even told me I could pay for a seat reservation. Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. Have you tried getting the PNR(record locator) for the Brussels Airline flight and going onto the Brussels Airline web site to see if you can do it that way?? I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. Likes: 0. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. A refund for this reason is not possible. Done with code shares for now and Lufthansa . Please do not reply to violations of our Community Guidelines. Please note, however, that for safety reasons there may be restrictions on your choice. Hard to believe that. :), https://www.lufthansa.com/de/de/economy-light-tarif, (Just above the FAQ and right below the baggage calculator.). Have connected through MUC a few times from non -Schengen countries and no issues at all. Please choose one of the following authentication options. Call the Police. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. SAS cancelling Japan flights 5:54 pm. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . When online check-in is possible for departures from Bangalore (check LH's . Lufthansa is an embarrassment to Germany and the Star Alliance. Multiple seat changes are permitted on the same leg of the trip. You can also filter for flights based on your budget, such as looking for cheap flights under $200 . Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Lufthansa Allegris business class - Seat. Even though that seemed absurd I called United and spoke to a supervisor who confirmed what I thought to be true. : 0 800 - 83 84 267. This is the version of our website addressed to speakers of English in the United States. Using your booking code you have access to all your flights. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. SO ! Never understood how seat reservations are lost. See more about our ethics policies here. their Companions). Also, there are negotiations scheduled on the 2/22-23. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Please note that, in this case, the selection can in some circumstances be limited. Lufthansa First Class seats. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Lufthansa also need to recognise the fact that some people have breathing difficulties. I booked on United, then paid Turkish for a seat, only to have it disappear. In reality, the differences between budget airlines and full-service ones keep reducing every day. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. United provided the Lufthansa confirmation with my reservation. Benefits. True for all US to EU flights as well. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. Or the pre-selection is Doesn't BA do the same thing including Business Class? Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. At SFO United said I have to see the check Last night, I noticed that my seats are missing again! I don't know What happens if you can't produce an entry stamp? After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More - LH seat reservation not possible. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. Ski Helmet on Frontier Airline 7:23 pm. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. If youre Star Alliance Gold you do get one free checked luggage, it is just not indicated inside the app or during online check in. Lack of transparency, kind of blackmailing. Lufthansa: This is the worst airline booking experience ever - See 39,264 traveler reviews, 7,915 candid photos, and great deals for Lufthansa, at Tripadvisor. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. After he spent 5 minutes telling the flight attendant his tale of self-importance, she took our boarding passes and went away. I am back to square one Having paid for seats and having them disappear. "Punitive" seating is just one more reason I feel I made the right decision. But strangely only at FRA. Most German I know prefer to fly Easyjet. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. I flew three airlines in my trip to Greece from California. After the 4th try we are done. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? The flight is no longer a pleasant flight. Lufthansa has lost its good reputation as it used to be. Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. On the day of my flight I also received confirmation for those seats. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. Sometimes, the price of a code share is less. He gets angry at me and closes the door and says no more boarding. There are still seats available on the flight you are checking in on. Please contact Lufthansa as soon as possible after your flight for any reimbursements. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. At the Austrian Airlines Service Center. He refuses. Hmmm, I wonder what review they will get. Manage individual bookings. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Got to the gate with my boarding passboarding denied. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Absolutely ridiculous they are a 5 start airline. To be honest, Skyteam offers the most competitive product in Europe. This post has been removed at the author's request. LH has become one of the worst airlines in Europe. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. I have to correct you on one thing: WTF MAN ? Isnt the stamp something they find on their own when they flip through you passport when you depart? Probably to facilitate service, again at the expense of customers. Do LH or Star elites get to avoid this fee? You change your seat, but the new seat is cheaper or free of charge. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . If you're flying Economy Light, your seat is currently assigned only at check-in. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. Yes. Won't respond to my refund requestwill have to do a chargeback now. I stopped flying LH many years ago. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. seat 3A). If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. With other food airlines to choose from we will now avoid this airline. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. Please note that, in principle, you are free to choose the seat that best meets your requirements. If you dont like your seat, youll have to pay an amendment fee, starting at $35. They keep you in Germany forever? Payment flexibility Book now, pay later. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. On one occasion after asking for a supervisor we were told it was probably United's fault. You never know what it will be. Hope this helps some people who arent aware of this - dont book a bag! Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. This is actually not that atypical for basic economy in general. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. Seat changes may be made due to operational reasons of the airline. Lufthansas Economy Light fares: Suffice it to say that many people may have been happy to book these fares when they could at least select a seat at check-in. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Also bought my choice of seats. aisle or window. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. True, but Aegean does not charge the change of the seat for 25. I can see the seating part of the interface, but the link to change seats is gone. The plane took off on time and arrived 45 min early and was not packed. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I would bet that Lufthansa's competitors in this market also charge similar fees. I will not do this again. Tall people flying 6:03 pm. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. Some of these are linked to specific airlines. Unaware at the time of booking, we wouldn't be able to select seats on a code share. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. They have no noticeable disadvantages, even though they aren't ensuite. I look at him and go, wow. If you have a credit card that pays for such fees then this would be a charge the benefit would include. I flew Lufthansa r/t SEA to ATH, January 2022. Welcome to Ryanair no 2. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Find Cheap Flights. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. All Lufthansa flights have been cancelled. 4. They are not. Klm is was miles and more ahead ,(excuse the pun). Please enable Strictly Necessary Cookies first so that we can save your preferences! I had extra time so I waited for them to open. Saturday, the airports are likely to be extra busy. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. On the plane it was obvious that there were many open economy seats. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Nope. A refund for this reason is not possible. Lufthansa is the biggest joke of Europe. Not Lufthansa, but I also had this happen with Uniteds codeshare with Turkish. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . CarolGreat story. Since I posted we have called Lufthansa 4 more times in an effort to resolve our issue. You can see the exact position of the seats on the seat maps. Now, it is deteriorating in on line services and booking flights. Authenticate using your booking code or ticket number (E.g. How can such an airline still have such a loyal following. The contract comes into effect with the electronic confirmation of the booking. Fees already paid will not be refunded. Changes and cancellation conditions of the operating carrier apply.