StubHub StubHub This article was co-authored by wikiHow staff writer, Eric McClure. In this regard I was right; but major unforeseen risks would also unfold on my journey. Luckily, weve compiled (and tested!) How do I get my tickets back if they didn't sell? The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Stubhub Find startup jobs, tech news and events. 1412 Broadway, New York, 10018, USA. WebStubhub, Inc. operates as an entertainment ticket agency. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. WebStubHub uses 5 email formats: 1. first_initial [email protected] (88.9%). This article has been viewed 52,013 times. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Singh Cassidy will be based in StubHubs San Francisco headquarters. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. By using our site, you agree to our. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub Phone, Email, Address, Customer Service Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. 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Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Oscar Ferruz Director of Supply, Primary and Operations. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. At StubHub, our mission is simple: help fans find fun. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Within nine months of my arrival at StubHub, thats exactly what happened. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. This article was co-authored by wikiHow staff writer. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. StubHub The corporate office phone number is 415-222-8400. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. wikiHow is where trusted research and expert knowledge come together. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. StubHub - Buy & Sell Concert, Sport & Theatre Tickets StubHub Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. We would be the company acquired, not the ones doing the acquiring. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. 1 if you bought tickets and you have a problem with them. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Surviving wasnt easy. Field Operations and Last Minute Services. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Buy Sukhinders Book! Alternatively, Evaluating all of these factors, I agreed to join the company. Our RSS feed includes all eBay news articles published on this website. It's often the quickest way to sort something out. contact StubHub It WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub - Wikipedia eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. StubHub Inc - Company Profile and News - Bloomberg Markets Joo Almeida D'Ea Head of Integration Office. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Buy sports, concert and theater tickets on StubHub! The Utah-based firm announced on LinkedIn it Then came the coconut, an event none of us could have predicted. NYC Flagship Office - Stubhub. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. stubhub inc. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. He was thrilled to be buying his old company back fourteen years after hed left it. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. For More information on partnership opportunities with StubHub, contact [email protected]. Will His AI Plans Be Any Different? Open our virtual assistant, click on "Contact form" and let us know how we can help you. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Email Address. 2697 Lakeville Rd. Join the list. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Corporate Phone Number: 1-415-222-8400. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. Personally, though, I found it disappointing. Suite 1 Avon, NY 14414. [email protected] We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Ticketbis makes it easy for users to attend events all over the world. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Founder oftheBoardlist, Former President ofStubHub at. Come join us to plan your next live event experience! Somehow, Id have to navigate us through it. By signing up you are agreeing to receive emails according to our privacy policy. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Alternatively, you can send us an email at StubHub is an eBay company (EBAY). Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Joel Santirso Senior Product Manager. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Lots of answers to questions are in our FAQ. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. WebStubHub uses 5 email formats: 1. first_initial [email protected] (88.9%). The ticket service changed its refunds policy just as the COVID-19 pandemic was picking I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. How do I contact? This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Check your order confirmation email for Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. WebNYC Flagship Office - Stubhub. She has a successful track record scaling and growing businesses internationally. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Give us a call if you need help with something urgent. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Read on to get the help you need to contact StubHub. The Company offers tickets for live sports, music, and theatre events. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Published and reprinted by permission of Houghton Mifflin Harcourt. His digital chapbook, The Internet, was also published in TL;DR Magazine. Our RSS feed includes all eBay news articles published on this website. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. form" and let us know how we can help you. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Thanks for your message we aim to get back to you within 24 hours. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. They mention on their website that you should call their normal customer service number to ask about adding an event. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. We'll do our best to get back to you in the next 24 hours. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. Eric Baker Founder. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHub Corporate Company Profile | Management and StubHub Enjoy! StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. To provide a deeper support system beyond grants, we lend our The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. WebStubHub's Field Operations. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Check out, All tip submissions are carefully reviewed before being published. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Enjoying This Built In Excerpt? Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Enjoying This Built In Excerpt? StubHub - Elliott Report StubHub is an eBay company (NASDAQ: EBAY). Built In is the online community for startups and tech companies. Being OK With Spectacular Failure. To subscribe, click on the button below and copy the URL into an RSS reader. WebGet in touch with us today! You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. How to Contact StubHub: Customer Service for Buyers and Sellers StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Personally, though, I found it disappointing. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation.