Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. This number works. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Note that it can take up to two business days for Straight Talk to process your request. So even if you wanted to keep your phone number it's impossible until THEY update their system. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. I'm switching service I don't even want it anymore. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Would not make an exception,to a hotel reservation I made thru Priceline. and maybe a couple more hours before they can get it fixed. Straight Talk is one of the leading wireless carriers in the United States. I am a prospective customer of Straight Talk. This all happened after verizon bought them out. 30 minutes to sync email to your phone. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. You must remove something in order to add this {{prodName}} to your cart. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. How those businesses take care of those complaints is what separates good businesses from the rest. This special promotion only allows one additional line to be added at a time. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. You have exceeded the amount of Smartpay items allowed in your cart. Yes, you can with the Straight Talk Bring Your Own Phone program. I told all of them the error I got. All of a sudden my phone stuck in sos mode. Please visit our 611611 Page. J.D. Click below for our Contact Information and hours of operation! 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Calling Straight Talk back may result in you getting a representative who is able to help you. For more specific results for "straight-talk-.com". Straight Talk has continued to offer quality services since launching a few years ago. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. You will need to perform a separate checkout for the items in your cart. Imagine not being able to call the police? I can call my son in Maui. Who's crazy enough to start this website? These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. By texting keywords to 611611, you are consenting to receive response messages. Verification can help ensure real people write reviews about real companies. Enter your phone number and pick the keyword that best fits your needs. Straight Talk will unlock phones for current and former Straight Talk customers for free. Tim was only in his late 20s, but just didn't care anymore. So if thats what you want, feel free to explore it. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. WebChat with one of our agents live. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. SMH!!!! WebWho can I contact if I am having issues with my Phone Service? We though we'd save money with Straight Talk. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. WebUnlocked phones youre bringing to Straight Talk. This company is a total scam. Yes, you may change your Straight Talk phone number. And yes, there are several ways to reach the Straight Talk customer service team. Great help!!! Use the charger that came with your phone to avoid battery damage. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Call (888) 442-5102 to request an unlock. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Enter your address to check service availability for your address. This is the best way to manage and repair your business reputation. ConsumerAffairs is not a government agency. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. I am probably leaving them after over 10 years. WebSearch Newegg.com for iphone 6s plus straight talk. Who is ED Magedson - Founder, Ripoff Report. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. It goes against our guidelines to offer incentives for reviews. > Understand My Bill. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Many customers received refunds from the company. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Get fast shipping and top-rated customer service. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Calls must originate from the US, or Puerto Rico. I've talked to 6 customer care agents was promised to get a call back twice that never happened. After converting to the Verizon sim, my line has shown "inactive" for weeks. WebCustomer Service Chat Access Reward Information Download it now! With Android 4.0 and later versions, you can set a mobile data limit reminder. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Terms & conditions, Privacy Central Lets get it Straight. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I absolutely hate Straight Talk! Its just ridiculous. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. strict standards for business conduct. Depending on location, powered by 5G or 4G Posted by nepaguy001. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. This number worked fantastically, and I got all I needed accomplished! Welcome to 611611, the text helpline. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. After spending over 2 hours on hold they disconnect me. Find answers to common Straighttalk questions below. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 How Do I Check If My Balance Is Due on My Straight Talk Phone? Have an idea for Straight Talk? If you paid for their service in advance, you are entitled to a refund. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Straight Talk is also branded as Tracfone and offers prepaid phone service. The 2nd person wanted me to scratch off the pin on the data card. 2023 TRACFONE. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. on 2/28 at 12:51PM You have exceeded the amount of items allowed in your cart. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. You will also receive a text message with the details. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Some phones on specific plans have hotspot capabilities. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I am beyond sick of straight talk!! They refuse to credit my account and are charging me full price for another month without the service I paid for. Text 611611 to check your balance, get refills and much more. You can use our automated system or speak to a Customer Care Representative. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. > Sign In / Reset Password. Check the "Battery Use" screen to review features or functions that have been consuming your battery. I had a fraudulent charge on my credit card account from Match.com. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. WebTell us what your question is about so we can direct you to the best team to help you. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. We then hung up. I told them I would like a refund. How do I know I can trust these reviews about Straight Talk Wireless? An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. You now have a spot reserved for Straight Talk Home Internet Service! I laughed as I am expected to have two phones when I am dealing with the issues. No international roaming allowed. Anyone can write a Trustpilot review. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Had enough of straight talk terrible customer service. Yesterday we discovered that we can't call the New York State Police. I've had problems with customers service every time I've had a issue with my service. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. We use dedicated people and clever technology to safeguard our platform. Concluding that she was psychotic, I asked to speak to a supervisor. We've come across 5 numbers locally that we can't call. Their website claimed my transaction didn't go through even though my credit card was charged. Calling customer support is useless. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. WebHow to Contact Straight Talk Customer Service Using DoNotPay! This is one of the worst experiences I've ever had with any company. Smart Pay items cannot be combined with other purchases. Straight Talk is committed to providing our customers the best customer service. I ordered a Samsung Galaxy S10 from their website. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). After setting the sync settings, emails will begin displaying on your phone. By account information, we mean phone numbers, account numbers, login details, and more. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. INSTALL NOW>>. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Apparently I am not the only one with issues. The NEW $55 Plan will now provide Unlimited High-Speed Data. Copyright 2022 Consumers Unified LLC. He hung up. Where do I start! We also highlighted some reasons you might want to cancel your Straight Talk services. Customer service gives no true resolution to the issue. I have never experienced worse customer service in my entire life. It's a scam. | If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. They might even offer some discounts or incentives to keep you with them. I got the box and a 1 month data card. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. The didn't know there own settings to get their phones to work. Find more than 137,785 complaints| Ripoff Report They are crooks and will not help! Your Straight Talk phone uses the towers from one of these four networks. Forget about data limits! Just a Philippine call center that is undertrained and could care less to do their job. I am not alone in this and their Facebook page is full of similar issues. CROOKS! So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Privacy Policy. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I am going to be switching to AT&T prepaid. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Im so mad right now. Track data usage in the app or from the home screen widget. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. He said he was sorry but not allowed to once the ticket said it was denied. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. > Print Monthly Statement. You can call us directly and we will help you. This whole situation is f*cked up and I dont know what to do. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Corporate Advocacy Business Remediation and Customer Satisfaction Program. No one knows how to help or even cares. Straight Talk Contact Info. I will be taking the phone back. How Do I Check If There's Straight Talk Coverage in My Area? If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. They are a SCAM!! Actual availability, coverage and speed may vary. Hiding negative complaints is only a Band-Aid. I paid 130.00 for 3 months of service with these people. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. I had straight talk for years. WebChat with one of our agents live. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Rates are subject to change without prior notice. > Change Credit Card or Checking Account. Service is currently available for your address. Your phone should be active within minutes; however the activation process may take up to one hour. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. So we created a free concierge service you can call at the phone number below. I am very angry. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Simply let him/her know that youd like to cancel your Straight Talk service. WebStraight Talk Home Internet service available in select areas. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Stole $57.98 from me. Calling customer support is useless. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Called customer service and she did not help me at all. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. The service was great and I never had an issue that caused any inconveniences. They are terrible! WebStraight Talk is committed to providing our customers the best customer service. WebStraight Talk offers a variety of plans depending on your needs. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Manage Account. I even went bought a new Sim card. Why Ripoff Report will not release author information! Jan 4th of 2023 lost all coverage and internet. How Do I Purchase a Plan with Straight Talk? I asked what request and he said that the ticket was closed and there was nothing else he could do. I spent HOURS on the phone with customer service getting the same answer every time.