Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. ABSLOUTLEY AWFUL EXPERIENCE !!! Please could you contact us on [email protected] with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . Stay current with updates from our social channels. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Create a Legend* account to stay up-to-date on latest releases, sales and rewards. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Wow!!! Social Stay current with updates from our social channels. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . I purchased a pair of jeans in November. After a long wait, the long-awaited jeans and pants arrived at my home. I had unknowingly made my purchase during Royal Mail's cyber attack. Bestseller. Product is good quality for the price. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Please feel free to send this back to us for an exchange of an item you are more happy with. We recommend switching to Edge, Chrome, Safari, or Firefox. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Even when I left where I was. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. We are so sorry to hear this. Dr.Martens 1460 Pascal Front Zip Womens. Thank you so much for your patience. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Good quality and design for a fair price. Hello Mohammed, Thank you for leaving your review. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. LEGEND LONDON | 84 followers on LinkedIn. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. LONDON, UK. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . Compare our range of fits and understand what makes our denim different. Get in touch with us at any time. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. For me a pair of jeans have never lasted longer than 10 months. 164.50. Thank you.- Legend London Team. If you are a European customer click here to visit our EU Website.USA All orders under US$800 will not be subject to import tax. They could just send me the same items to another address since I'm no longer where I was before. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. 3+ ITEMS 20% OFF. Tottaly dissapointed. I chased them up but they never replied. Phone Number +44 . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Visitour returns and exchange portal, 4. Thank you so much for your patience. So we picking The View. Month later still have no package and tracking doesnt seem to be working still says it never moved. Companies can ask for reviews via automatic invitations. 2 ITEMS 15% OFF. It's a shame that u have nice products but you can't maintain the business properly. All rights reserved. Call Us. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. - Legend London team. Slowest shipping EVER. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Good quality and design for a fair price. Hello Alex, Thank you for leaving your review. I must confess, top quality at a fair price. So have to pay to exchange one pair and refund another because the size up is out of stock. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Stay current with updates from our social channels. I have big quads and their jeans fit so perfectly and comfortably.". OFFER: BUY 1 ITEM GET 10% OFF. But not just that, their customer service is impeccable, prompt response and effective actions. Emailed customer services and no reply. This site has limited support for your browser. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". MANCHESTER, ENGLAND. They have a great range of jeans as well with styles to fit everybody. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. I have also sent them an email with a screeshot but never got any reply. 2 ITEMS 15% OFF. Love to come back with an order. Have questions? 2 ITEMS 15% OFF. Check out what 4,224 people have written so far, and share your own experience. Get menu, photos and location information for Leong's Legend in London. Once we receive and verify your returned items your new replacements will automatically be sent out to you. The others are too small. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Theres no way to exchange for a different product, only a different size. I love the jeans design and fit, however I have been a legend London customer for a few years now. A very satisfied customer. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Stock up on our cozy selection of jersey. I bough 3 of the same trousers and all have different names. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . I talked to customer service by chat or by email and all problems with delivery were solved in a short time. thanks. Hello, Thank you for leaving a review. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. I recomended them! LIVERPOOL, UK. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. - Legend London team. 2023 Trustpilot, Inc. All rights reserved. The naming of products is just confusing. I have big quads and their jeans fit so perfectly and comfortably.". Monday to Saturday: 11:00 - 17:00. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. Get in touch with us at any time. Our jeans are made with utmost art and perfection. Please contact: [email protected]. I find the prices great value and when I called customer service they replied quickly. Hello, Thank you for leaving a review. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Out here in Memphis, TN they are terrible. Company is clearly not setup to deal with order volume or customer returns. Headquarters. 3+ ITEMS 20% OFF. 144.50. Check out what 4,224 people have written so far, and share your own experience. Call +0700-MY-LEGEND (0700-69-534363) Email Us Verification can help ensure real people write reviews about real companies. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. We will process your return usually within 7-14 days. We recommend switching to Edge, Chrome, Safari, or Firefox. I paid addionally almost $100 just to return them. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Hello Simon, Thank you for leaving a review. I paid addionally almost $100 just to return them. . 55.00. Compare our range of fits and understand what makes our denim different. Transactions are handled with bank-grade security. Color: Black/Dark Vachetta. This site has limited support for your browser. OFFER: BUY 1 ITEM GET 10% OFF. British fairplay as usual. 38 Chancery Lane London WC2A 1EN . Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Stay current with updates from our social channels. Thank you!- Legend London Team. . - Legend London team NR Nick Rossi Will never coming back to them. Love the jeans as always can't stop buying more! C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. Sold Out. They accommodate my small waist, big thighs and but, and thats what I needed. My husband and I got married on Friday 17th February and had delivered to have a night away. Note : will update this if need be when I get the pants. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Always get compliments when am rocking there stuff. So have to pay to exchange one pair and refund another because the size up is out of stock. Here are 8 tips for writing great reviews. We are so sorry to hear this, however we have received your email regarding this issue today. Here are 8 tips for writing great reviews. . Good Man Brand Legend London. Bestseller. Love the jeans as always can't stop buying more! The jeans look great and are very comfortable, by the way! Find out how we combat fake reviews. So thanks Rachel! We are so sorry to hear this. Spray On. We are so sorry to hear this. Legend London Black Friday Sale: https://www.legendlondon.co/?ref=loissedgwickLegend London are currently running their biggest sale ever, so I thought it wa. Im not tall (55) and they barely touched my ankles. Our soft stretch denim blend is again prominent in this fit. I am very happy and will definitely be using Legend London again. LONDON, UK. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Our jeans are made with utmost art and perfection. Never had the brand before but they certainly run small. Spray-on - Is our tightest fitting jean and especially popular amongst athletes with bigger thighs. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. To find out more please visit our Privacy Policy. However we need to exchange two items, one for a different size and one for a different product. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Luxury quality, made in Portugal. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Please contact: [email protected] Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Good product terrible customer support or experience. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!).